电脑坏了英语投诉信（电脑坏了怎么投诉)

Dear Sir/Madam,
I am writing to express my dissatisfaction with the quality of service that you have provided me with. My电脑 has recently出现故障, and I am extremely disappointed with the level of service that you have provided.
As a customer, I expect to receive prompt and efficient assistance when I have a technical issue with my computer. Instead, I have been waiting for over an hour for your assistance, and have yet to receive any response from you.
Furthermore, the quality of your response has been unacceptable. You have not provided me with any information or解决方案, and have only provided me with general instructions on how to solve the issue. This has not been helpful, and has instead caused me more confusion and time.
I would like to request a full refund for the purchase of my computer, as well as a replacement if necessary. I believe that this is necessary to ensure that I receive the best possible service from you in the future.
I hope that you will take this matter into consideration and take appropriate action. I look forward to hearing from you soon.
Sincerely,
[Your Name]