******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8057fa1b777, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2702 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 2593 Key : Analysis.Init.CPU.mSec Value: 1671 Key : Analysis.Init.Elapsed.mSec Value: 13054 Key : Analysis.Memory.CommitPeak.Mb Value: 93 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 FILE_IN_CAB: MEMORY.DMP BUGCHECK_CODE: a BUGCHECK_P1: 0 BUGCHECK_P2: 2 BUGCHECK_P3: 1 BUGCHECK_P4: fffff8057fa1b777 WRITE_ADDRESS: 0000000000000000 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 PROCESS_NAME: csrss.exe TRAP_FRAME: fffff28a871f5290 -- (.trap 0xfffff28a871f5290) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fffff80580525440 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8057fa1b777 rsp=fffff28a871f5420 rbp=0000000000000000 r8=00000000ffffffff r9=000000000000ffff r10=0000000000000001 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!KeWaitForMultipleObjects+0x257: fffff805`7fa1b777 488908 mov qword ptr [rax],rcx ds:00000000`00000000=???????????????? Resetting default scope STACK_TEXT: fffff28a`871f5148 fffff805`7fc0b069 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff28a`871f5150 fffff805`7fc07369 : 00000000`3f000000 fffff805`7df00180 00000000`0000ffff 00000000`00000004 : nt!KiBugCheckDispatch+0x69 fffff28a`871f5290 fffff805`7fa1b777 : 00000000`fffffffe fffff805`ffffffff fffff28a`871f5600 ffffd70f`45892080 : nt!KiPageFault+0x469 fffff28a`871f5420 00000000`00000000 : 00000000`0000000b 00000000`0000000b ffffd70f`3fc3e010 00000000`00000000 : nt!KeWaitForMultipleObjects+0x257 SYMBOL_NAME: nt!KeWaitForMultipleObjects+257 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 257 FAILURE_BUCKET_ID: AV_nt!KeWaitForMultipleObjects OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {0d335bc1-87c8-f4ad-8a69-d4d9985e727a} Followup: MachineOwner --------- HiArman,I'mDyari.Thanksforreachingout.Iwillbehappytoassistyouinthisregard.KindlycheckC:\Windows\MinidumpandcopyavailableminidumpfilestothedesktopthensharethemviaOneDriveorGoogleDriveinordertobeanalyzedandindicatewhichfileiscausingthecrash.Regards,嗨,阿曼,迪亚里。感谢您伸出援手。我很乐意在这方面为您提供帮助。请检查C:\Windows\Minidump并将可用的minidump文件复制到桌面,然后通过OneDrive或GoogleDrive共享它们,以便分析并指出导致崩溃的文件。问候,
https://1drv.ms/u/s!Aqn_qbX_yz4Tgk_9gM4qwRIWjsSl?e=g21fNQ此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
你好,感谢分享minidump文件,抱歉晚了minidump文件没有命名任何驱动程序,仅表明ntkrnlmp.exe是一个Windows组件,这意味着其他原因导致系统出现故障,或者它可能是通常由于驱动程序不兼容而发生的内存损坏。如果只出现一次,可能是更新驱动或驱动不兼容造成的。如果它经常发生,请尝试以下步骤来解决此问题:1-检查更新:转到设置>更新和安全>检查更新>安装所有待处理的更新2-使用DDU免费工具完全卸载显卡驱动:https://www-guru3d-com.translate.goog/files-det.然后,安装制造商网站上提供的最新驱动程序。3-卸载任何第三方安全软件并使用免费的Malwarebytes扫描病毒和恶意软件:https://www-malwarebytes-com.translate.goog/mwb.4-以管理员身份运行命令提示符。键入此命令并按回车键:dism.exe/online/cleanup-image/restorehealth然后,键入此命令并按回车键:sfc/scannow5-如果您要超频您的PC,请尝试以它们的库存速度运行所有东西(CPU、GPU、系统内存)。看看问题是否仍然可以重现。或者,关闭XMP配置文件或将其设置为自动。6-从制造商的网站下载并安装最新版本的BIOS和芯片组驱动程序。7-使用免费实用程序MemTest86测试RAM,然后运行完整的8次扫描以测试您的RAM是否存在物理错误:https://www-tenforums-com.translate.goog/tutori.8-运行Windows内存诊断:https://www-howtogeek-com.translate.goog/260813.运行硬盘诊断:https://www-lifewire-com.translate.goog/free-ha.9-如果您愿意这样做,请取出所有系统内存条,检查它们是否有任何明显的缺陷,然后将它们重新插入插槽。确保它们正确安装在插槽中。如果您安装了多根系统内存并且您怀疑其中一根有故障,则可以尝试的一件事是一次仅使用一根内存模块重现该问题。这将帮助您隔离故障模块。10-如果执行上述步骤后问题仍然存在,请启用驱动程序验证程序并让计算机崩溃3次,然后将其禁用并共享新创建的minidump文件:https://www-tenforums-com.translate.goog/tutori.请随时询问您是否需要进一步的帮助。