我在正常游玩游戏的过程中，电脑突然卡死。键盘正常能切出桌面，但是图标是游戏内的鼠标样式，而且不能点击桌面上的任何东西。电脑显示形成了一个dump类文件，在用WinDbg Preview打开后，显示出一下报告：Microsoft (R) Windows Debugger Version 10.0.25136.1001 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\54771\AppData\Roaming\discord\Crashpad\reports\4ece4b47-ff71-4053-aa14-038393a6b4d2.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19041 (1889) MP (20 procs) Free x86 compatible
Product: WinNt
Edition build lab: Windows NT 10.0.19041.1889
Machine Name:
Debug session time: Sat Sep 24 23:37:30.000 2022 (UTC - 7:00)
System Uptime: not available
Process Uptime: 0 days 0:04:11.000
...........................................................
Loading unloaded module list
........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2430.360c): Unknown exception - code e0000008 (first/second chance not available)
For analysis of this file, run !analyze -v
*** WARNING: Unable to verify checksum for ntdll.dll
*** WARNING: Unable to verify checksum for KERNELBASE.dll
eax=00000000 ebx=0e09d7e4 ecx=00000001 edx=00000000 esi=00000000 edi=0e09d7e4
eip=77782ddc esp=0e09d7a4 ebp=0e09d808 iopl=0 nv up ei pl nz na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ntdll!NtDelayExecution+0xc:
77782ddc c20800 ret 8
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for USER32.dll
*** WARNING: Unable to verify checksum for ole32.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 811
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 805
Key : Analysis.Init.CPU.mSec
Value: 281
Key : Analysis.Init.Elapsed.mSec
Value: 5153
Key : Analysis.Memory.CommitPeak.Mb
Value: 190
Key : Timeline.Process.Start.DeltaSec
Value: 251
Key : WER.Process.Version
Value: 1.0.9006.0
FILE_IN_CAB: 4ece4b47-ff71-4053-aa14-038393a6b4d2.dmp
NTGLOBALFLAG: 0
CONTEXT: (.ecxr)
eax=0e09dff0 ebx=00000009 ecx=00000001 edx=00000000 esi=e0000008 edi=0e09e0b0
eip=76ebcc12 esp=0e09dff0 ebp=0e09e048 iopl=0 nv up ei pl nz ac pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000216
KERNELBASE!RaiseException+0x62:
76ebcc12 8b4c2454 mov ecx,dword ptr [esp+54h] ss:002b:0e09e044=f32ba3a7
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 76ebcc12 (KERNELBASE!RaiseException+0x00000062)
ExceptionCode: e0000008
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 00602f20
PROCESS_NAME: Discord.exe
ERROR_CODE: (NTSTATUS) 0xe0000008 - <Unable to get error code text>
EXCEPTION_CODE_STR: e0000008
EXCEPTION_PARAMETER1: 00602f20
FAULTING_THREAD: 0000360c
STACK_TEXT:
00000000 00000000 Discord.exe!out_of_memory+0x0
00000000 00000000 unknown![.ecxr]+0x0
0e09dff0 76ebcc12 KERNELBASE!RaiseException+0x0
0e09e050 0456bfd4 Discord+0x0
0e09e070 0456bfeb Discord+0x0
0e09e07c 0340a9c1 Discord+0x0
0e09e08c 0472b964 Discord+0x0
0e09e0a0 0472b716 Discord+0x0
0e09e108 0340a9a0 Discord+0x0
0e09e128 02b0eceb Discord+0x0
0e09e158 0306792f Discord+0x0
0e09e198 0163bb13 Discord+0x0
0e09e1b4 0206f9b7 Discord+0x0
0e09e250 032496fd Discord+0x0
0e09e2ec 0316d2ab Discord+0x0
0e09e2f4 02d32e92 Discord+0x0
0e09e310 02d07890 Discord+0x0
0e09e728 00aad82d Discord+0x0
0e09e85c 02bd5bd8 Discord+0x0
0e09e890 02d5ac40 Discord+0x0
0e09e8d0 02f0dd37 Discord+0x0
0e09e8ec 02eb7be8 Discord+0x0
0e09e91c 02eb6b52 Discord+0x0
0e09e948 02eb6b52 Discord+0x0
0e09e994 02eb6b52 Discord+0x0
0e09e9e0 02eb6b52 Discord+0x0
0e09ea28 02eb6b52 Discord+0x0
0e09ea70 02eb6b52 Discord+0x0
0e09ea98 02eb6b52 Discord+0x0
0e09eacc 02eb6b52 Discord+0x0
0e09eb10 02eb6b52 Discord+0x0
0e09eb40 02f48994 Discord+0x0
0e09eb80 02eb4a50 Discord+0x0
0e09eb9c 02f82ad9 Discord+0x0
0e09ebd4 02eb6b52 Discord+0x0
0e09ebfc 02eb6b52 Discord+0x0
0e09ec64 02eb6b52 Discord+0x0
0e09ec8c 02f1d392 Discord+0x0
0e09ecdc 02eb6b52 Discord+0x0
0e09ed14 02eb6b52 Discord+0x0
0e09ed44 02eb6b52 Discord+0x0
0e09eda0 02eb6b52 Discord+0x0
0e09edfc 02eb5278 Discord+0x0
0e09ee14 02eb50a5 Discord+0x0
0e09ee40 02be24a4 Discord+0x0
0e09ef38 02bbbc7c Discord+0x0
0e09efec 03147955 Discord+0x0
0e09f0cc 00471381 Discord+0x0
0e09f104 02481f0f Discord+0x0
0e09f1a0 0218678c Discord+0x0
0e09f254 03202dbc Discord+0x0
0e09f2c8 01af896b Discord+0x0
0e09f38c 03138e93 Discord+0x0
0e09f3c0 01af84ba Discord+0x0
0e09f3d4 05c43622 Discord+0x0
0e09f3ec 05a45fa1 Discord+0x0
0e09f430 05a457df Discord+0x0
0e09f47c 027b6cd8 Discord+0x0
0e09f490 03a538c5 Discord+0x0
0e09f4cc 05a463b3 Discord+0x0
0e09f4dc 0301dc03 Discord+0x0
0e09f51c 030aa833 Discord+0x0
0e09f54c 030219e1 Discord+0x0
0e09f640 030aa833 Discord+0x0
0e09f670 0301cfac Discord+0x0
0e09f7ac 02b153ee Discord+0x0
0e09f7bc 03025a82 Discord+0x0
0e09f7f4 014b6c17 Discord+0x0
0e09f814 02fdec2c Discord+0x0
0e09f880 0309d51f Discord+0x0
0e09f93c 018957b3 Discord+0x0
0e09f984 0189d849 Discord+0x0
0e09f9bc 0140a09d Discord+0x0
0e09fa0c 0178294e Discord+0x0
0e09fae4 00a2e6c8 Discord+0x0
0e09fb00 00a2ee71 Discord+0x0
0e09fb4c 00a2e019 Discord+0x0
0e09fc5c 00a2e2ef Discord+0x0
0e09fc7c 0047a61d Discord+0x0
0e09fd40 0047a261 Discord+0x0
0e09fd5c 76ebe321 KERNELBASE!_BaseFiberStart+0x0
0e09fd94 76ebe2d6 KERNELBASE!BaseFiberStart+0x0
0e09fda4 77782857 ntdll!RtlUserFiberStart+0x0
STACK_COMMAND: ** Pseudo Context ** Pseudo ** Value: ffffffff ** ; kb
SYMBOL_NAME: Discord+7b06b4
MODULE_NAME: Discord
IMAGE_NAME: Discord.exe
FAILURE_BUCKET_ID: OOM_e0000008_Discord.exe!Unknown
OSPLATFORM_TYPE: x86
OSNAME: Windows 10
IMAGE_VERSION: 1.0.9006.0
FAILURE_ID_HASH: {b28add73-6c3d-b916-8668-c380f5156e81}
Followup: MachineOwner
---------
在此之前，电脑也曾经历一次在游玩过程中突然死机。系统也同样生成了一份dump报告：
Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`53800000 PsLoadedModuleList = 0xfffff802`5442a290
Debug session time: Tue Sep 20 21:24:54.603 2022 (UTC - 7:00)
System Uptime: 0 days 21:24:27.522
Loading Kernel Symbols
...............................................................
....Page 70a5e2 not present in the dump file. Type ".hh dbgerr004" for details
.......Page 75af8e not present in the dump file. Type ".hh dbgerr004" for details
.....................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
...................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`53bf8fa0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff887`61412920=0000000000000116
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff9f8b714e1460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff802778c1218, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvhdc.inf_amd64_f00dd7aaa84657e3\nvlddmkm.sys, Win32 error 0n2
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 7778ad not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 764cac not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 3e38ab not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
Page 5b81e4 not present in the dump file. Type ".hh dbgerr004" for details
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2405
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 23991
Key : Analysis.Init.CPU.mSec
Value: 1609
Key : Analysis.Init.Elapsed.mSec
Value: 54715
Key : Analysis.Memory.CommitPeak.Mb
Value: 109
Key : Bugcheck.Code.DumpHeader
Value: 0x116
Key : Bugcheck.Code.KiBugCheckData
Value: 0x116
Key : Bugcheck.Code.Register
Value: 0x116
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: MEMORY.DMP
BUGCHECK_CODE: 116
BUGCHECK_P1: ffff9f8b714e1460
BUGCHECK_P2: fffff802778c1218
BUGCHECK_P3: ffffffffc000009a
BUGCHECK_P4: 4
VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffff9f8b714e1460
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
PROCESS_OBJECT: 0000000000000004
PROCESS_NAME: System
STACK_TEXT:
fffff887`61412918 fffff802`6de6638e : 00000000`00000116 ffff9f8b`714e1460 fffff802`778c1218 ffffffff`c000009a : nt!KeBugCheckEx
fffff887`61412920 fffff802`6de16b04 : fffff802`778c1218 ffff9f8b`6ad71050 00000000`00002000 ffff9f8b`6ad71110 : dxgkrnl!TdrBugcheckOnTimeout+0xfe<365>fffff887`61412960 fffff802`6de0f63c : ffff9f8b`6ad4d000 00000000`01000000 00000000`00000004 00000000`00000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174
fffff887`61412990 fffff802`6de65ab5 : 00000000`00000100 ffff9f8b`6ad4da70 00000000`60a4f830 fffff802`53af6ecc : dxgkrnl!DXGADAPTER::Reset+0x4dc
fffff887`61412a10 fffff802`6de65c27 : fffff802`54525440 ffff9f8b`72ff6940 00000000`00000000 00000000`00000c00 : dxgkrnl!TdrResetFromTimeout+0x15
fffff887`61412a40 fffff802`53a52b65 : ffff9f8b`6cb8c040 fffff802`6de65c00 ffff9f8b`4108dc90 ffff9f8b`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
fffff887`61412a70 fffff802`53a71d25 : ffff9f8b`6cb8c040 00000000`00000080 ffff9f8b`410e1080 00000000`00000000 : nt!ExpWorkerThread+0x105
fffff887`61412b10 fffff802`53c00628 : ffffc880`981c0180 ffff9f8b`6cb8c040 fffff802`53a71cd0 fffffb23`ac10d9b9 : nt!PspSystemThreadStartup+0x55
fffff887`61412b60 00000000`00000000 : fffff887`61413000 fffff887`6140c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: nvlddmkm+e31218
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}
Followup: MachineOwner
---------
请问是什么原因导致的呢？我又怎么样解决呢？
谢谢！ 你好，感谢联系本站！若是有超频，降压等，建议恢复正常，xmp也关闭。然后到电脑品牌的官网更新一下bios，覆盖安装一下芯片组驱动，英伟达显卡驱动，请勿使用第三方的驱动安装程序。完成后卸载一下Discord。然后鼠标右键单击开始按钮（图标的按钮）→"WindowsPowerShell(I)（管理员)(A）”→输入：（WIndows11中可能显示Windows终端（管理员））sfc/SCANNOW（按下Enter键）Dism/Online/Cleanup-Image/ScanHealth（按下Enter键）Dism/Online/Cleanup-Image/CheckHealth（按下Enter键）DISM/Online/Cleanup-image/RestoreHealth（按下Enter键）完成后重启电脑，再次输入：sfc/SCANNOW（按下Enter键）看下是否有好转。
卸载了Discord之后，还可以再安装吗？此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
在输入RestoreHealth出现以下错误：PSC:\Windows\system32>Dism/Online/Cleanup-Image/RestoreHealthDeploymentImageServicingandManagementtoolVersion:10.0.19041.844ImageVersion:10.0.19044.2006
你好，电脑恢复正常后，可以再次安装Discord等需要的应用。根据描述有显示0x800f081f的错误。建议先确保驱动等已经安装，然后使用MediaCreationTool修复/升级到Windows10系统-
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