打开大型软件时就会蓝屏,最后一次蓝屏的分析日志如下,帮忙看看如何解决是驱动更新的问题还是硬件问题


Microsoft (R) Windows Debugger Version 10.0.22415.1002 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\081821-12781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`1d600000 PsLoadedModuleList = 0xfffff805`1e22a2b0
Debug session time: Wed Aug 18 21:02:32.318 2021 (UTC + 8:00)
System Uptime: 0 days 0:03:21.015
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
..............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff805`1d9f5780 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff805`1c1cde20=0000000000000133
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8051e2fa320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
    additional information regarding this single DPC timeout

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: TickPeriods                                   ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7608

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 346609

    Key  : Analysis.Init.CPU.mSec
    Value: 1218

    Key  : Analysis.Init.Elapsed.mSec
    Value: 311882

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 80

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff8051e2fa320

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME:  fffff8051c1c6480 -- (.trap 0xfffff8051c1c6480)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000020
rdx=fffff8051c1c65c8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8052e871357 rsp=fffff8051c1c6610 rbp=ffffca89b7f9a000
 r8=0000000000000001  r9=0000000000000020 r10=ffffca89b02c6cc0
r11=fffff8051c1c64f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nvlddmkm+0x251357:
fffff805`2e871357 ebfe            jmp     nvlddmkm+0x251357 (fffff805`2e871357)
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  lsass.exe

DPC_STACK_BASE:  FFFFF8051C1C6FB0

STACK_TEXT: 
fffff805`1c1cde18 fffff805`1da3a988     : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
fffff805`1c1cde20 fffff805`1d86f9a3     : 00000088`b1c95116 fffff805`1befe180 00000000`00000000 fffff805`1befe180 : nt!KeAccumulateTicks+0x1c8788
fffff805`1c1cde80 fffff805`1d86f48a     : fffff805`1e2f3840 fffff805`1c1c6500 fffff805`277d3c00 00000000`0000b201 : nt!KeClockInterruptNotify+0x453
fffff805`1c1cdf30 fffff805`1d927ef5     : fffff805`1e2f3840 fffff805`1c1cdf40 00000000`00000010 ffffc2e0`83cb6d97 : nt!HalpTimerClockIpiRoutine+0x1a
fffff805`1c1cdf60 fffff805`1d9f722a     : fffff805`1c1c6500 fffff805`1e2f3840 00000000`00000001 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
fffff805`1c1cdfb0 fffff805`1d9f7797     : ffffca89`b985d000 00000000`00000001 00000000`00000000 fffff805`2eb39ed7 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff805`1c1c6480 fffff805`2e871357     : ffffca89`b9856050 ffffca89`b7f9a000 ffffca89`b984b000 ffffca89`b0455db8 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff805`1c1c6610 ffffca89`b9856050     : ffffca89`b7f9a000 ffffca89`b984b000 ffffca89`b0455db8 00000000`00000010 : nvlddmkm+0x251357
fffff805`1c1c6618 ffffca89`b7f9a000     : ffffca89`b984b000 ffffca89`b0455db8 00000000`00000010 fffff805`2e871b90 : 0xffffca89`b9856050
fffff805`1c1c6620 ffffca89`b984b000     : ffffca89`b0455db8 00000000`00000010 fffff805`2e871b90 00000000`0001ffdf : 0xffffca89`b7f9a000
fffff805`1c1c6628 ffffca89`b0455db8     : 00000000`00000010 fffff805`2e871b90 00000000`0001ffdf ffffca89`b984b000 : 0xffffca89`b984b000
fffff805`1c1c6630 00000000`00000010     : fffff805`2e871b90 00000000`0001ffdf ffffca89`b984b000 00000000`00000000 : 0xffffca89`b0455db8
fffff805`1c1c6638 fffff805`2e871b90     : 00000000`0001ffdf ffffca89`b984b000 00000000`00000000 fffff805`1c1c6720 : 0x10
fffff805`1c1c6640 00000000`0001ffdf     : ffffca89`b984b000 00000000`00000000 fffff805`1c1c6720 00003576`467a3000 : nvlddmkm+0x251b90
fffff805`1c1c6648 ffffca89`b984b000     : 00000000`00000000 fffff805`1c1c6720 00003576`467a3000 00000000`00000000 : 0x1ffdf
fffff805`1c1c6650 00000000`00000000     : fffff805`1c1c6720 00003576`467a3000 00000000`00000000 00000000`80000000 : 0xffffca89`b984b000


SYMBOL_NAME:  nvlddmkm+251357

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  251357

FAILURE_BUCKET_ID:  0x133_DPC_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {15c3af0e-5564-7a80-2e26-65b5115ecc4d}

Followup:     MachineOwner
---------

0: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff805`2e620000 fffff805`30625000   nvlddmkm T (no symbols)          
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nvlt.inf_amd64_1a8f542bd7ea04ef\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Nov 20 18:58:04 2020 (5FB7A13C)
    CheckSum:         01F8DA10
    ImageSize:        02005000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:      欢迎咨询本站!Chen-彭迪斯(姓陈)。若是有超频,调压,建议恢复正常,包括主板自动超频功能。显示N显卡的问题,建议到设备供应商的官网更新一下bios,以及显卡驱动,覆盖安装一下,建议安装今年5月之前发布的N卡驱动,请勿使用第三方的驱动安装程序。完成后鼠标右击左下角开始按钮

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