error-event 1002, application hang

      The program explorer.exe version 10.0.19041.1620 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 2f4 Start Time: 01d848df813edaf0 Termination Time: 0 Application Path: C:\Windows\explorer.exe Report Id: fac76127-7975-47f3-ab65-e657f7107e61 Faulting package full name:  Faulting package-relative application ID:  Hang type: Unknown      GoodDay,MynameisCarlo,IamalsousingWindows10pcandcommunitymemberlikeyou.Letusworktogethertosortthisout.Here'sthestepsyoucantry.-ClickStart,typeTaskManagerandopenit-ClickonProcessesTab-LookforWindowsExplorer-RightclickandhitRestart-ClickStart,typeCMDandrunitasadministrator-Copyandpastethecommandbelowandhitenter.Sfc/scannowWaituntilthepcfinishesscanningandrepairinganycorruptedsystemfilesthenproceedwiththenextcommandDISM/Online/Cleanup-Image/RestoreHealthOnceyouaredonewiththescansrestartyourcomputerandobserveyourdevice.Ihopetheinformationabovehelps.Pleaseletmeknowhowitgoes.Haveawonderfuldayaheadandstaysafe.
        GoodDay,MynameisCarlo,IamalsousingWindows10pcandcommunitymemberlikeyou.Letusworktogethertosortthisout.Here'sthestepsyoucantry.-ClickStart,typeTaskManagerandopenit-ClickonProcessesTab-LookforWindowsExplorer-RightclickandhitRestart-ClickStart,typeCMDandrunitasadministrator-Copyandpastethecommandbelowandhitenter.Sfc/scannowWaituntilthepcfinishesscanningandrepairinganycorruptedsystemfilesthenproceedwiththenextcommandDISM/Online/Cleanup-Image/RestoreHealthOnceyouaredonewiththescansrestartyourcomputerandobserveyourdevice.Ihopetheinformationabovehelps.Pleaseletmeknowhowitgoes.Haveawonderfuldayaheadandstaysafe.
        Goodday,Iappreciateyourtimegettingbacktothisthread,Iftheissuepersists,performRepairUpgrade,itwillrepairandreplaceanycorruptedsystemfiles.Step1:DownloadMediaCreationToolfromMicrosoft.https://www.microsoft.com/en-us/software-downlo.Click“DownloadToolNow”Step2:RunMediaCreationTool.exe.Step3:Choose"UpgradethisPCnow".Step4:Select"Keeppersonalfilesandapps".Step5:LetitinstallRestartoncedoneandcheck.Haveawonderfuldayaheadandstaysafe.