近日蓝屏状况发生的频率正在增加,蓝屏的原因是什么?我是否应该卸载“英特尔快速存储技术”?希望得到专业的分析。The frequency of blue screen error in my PC is increasing recently. What causes of this? Should I uninstall "Intel(R) Rapid Storage Technology driver"? Hope to get professional analysis.近3次蓝屏的 dump 文件、C:\Windows\System32\drivers\iaStorAC.sys属性的详细信息、电脑配置信息、系统自启软件列表都在下面的链接里了The last 3 dump files, the detailed information of the file iaStorAC.sys in the path "C:\Windows\System32\drivers\ properties", the computer configuration information and the list of system self-starting software are all in the link below.链接: https://pan.baidu.com/s/11ohwdnx1-yCrcaaVELcwRQ?pwd=5y3u8月16日的蓝屏发生于使用任务管理器强制关闭 Adobe Premiere Pro 2020 并关机后;8月9日的蓝屏发生于使用 Microsoft Edge 在网页上听歌时。The blue screen error on August 16 occurred after using the Task Manager to force close Adobe Premiere Pro 2020 and shut down the computer; The blue screen error on August 9 occurred while listening to music on a web page using Microsoft Edge.以下是WinDbg Preview读取最新的那个dump文件的结果:The result of WinDbg Preview reading the latest dump file is followed below:谢谢您的帮助!Hope for your help!6: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff8053b4fb320, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding this single DPC timeout
Debugging Details:
------------------
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: TickPeriods ***
*** ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 5999
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 21031
Key : Analysis.Init.CPU.mSec
Value: 952
Key : Analysis.Init.Elapsed.mSec
Value: 13173
Key : Analysis.Memory.CommitPeak.Mb
Value: 100
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 081622-9375-01.dmp
BUGCHECK_CODE: 133
BUGCHECK_P1: 0
BUGCHECK_P2: 501
BUGCHECK_P3: 500
BUGCHECK_P4: fffff8053b4fb320
DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED
TRAP_FRAME: fffff50647c86dc0 -- (.trap 0xfffff50647c86dc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000003902d702c2 rbx=0000000000000000 rcx=fffff8053ca482b0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8053c99193f rsp=fffff50647c86f50 rbp=00000000000000b0
r8=000000000000000b r9=0000000000000001 r10=0000000000000001
r11=fffff8053c9f4020 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
iaStorAC+0xd193f:
fffff805`3c99193f 49036f30 add rbp,qword ptr [r15+30h] ds:00000000`00000030=????????????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffab80`5f8a2c88 fffff805`3ac2a914 : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx
ffffab80`5f8a2c90 fffff805`3aa50fed : 00003577`c557389a ffffab80`5f889180 00000000`00000246 00000000`0017e986 : nt!KeAccumulateTicks+0x1dcb44
ffffab80`5f8a2cf0 fffff805`3aa51591 : 00000000`0017e984 00000000`000e40b6 ffffab80`5f889180 00000000`00000001 : nt!KiUpdateRunTime+0x5d
ffffab80`5f8a2d40 fffff805`3aa4b403 : ffffab80`5f889180 00000000`00000000 fffff805`3b431890 00000000`00000000 : nt!KiUpdateTime+0x4a1
ffffab80`5f8a2e80 fffff805`3aa53e02 : fffff506`47c86dc0 fffff506`47c86e40 fffff506`47c86e00 00000000`00000002 : nt!KeClockInterruptNotify+0x2e3
ffffab80`5f8a2f30 fffff805`3aad9405 : 00000039`02f0a538 ffff9281`e9d06380 ffff9281`e9d06430 ffff1f53`d598afaa : nt!HalpTimerClockInterrupt+0xe2
ffffab80`5f8a2f60 fffff805`3abfa36a : fffff506`47c86e40 ffff9281`e9d06380 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5
ffffab80`5f8a2fb0 fffff805`3abfa8d7 : fffff805`3c9e03c8 fffff805`3ca482b0 fffff506`00000000 00001f80`0000020b : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff506`47c86dc0 fffff805`3c99193f : 00000039`08cce3c2 ffff9281`ebdd5fb0 fffff506`47c87038 fffff805`3aabe05d : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff506`47c86f50 00000039`08cce3c2 : ffff9281`ebdd5fb0 fffff506`47c87038 fffff805`3aabe05d 00000000`00000000 : iaStorAC+0xd193f
fffff506`47c86f58 ffff9281`ebdd5fb0 : fffff506`47c87038 fffff805`3aabe05d 00000000`00000000 ffff9281`ebe3e1a0 : 0x00000039`08cce3c2
fffff506`47c86f60 fffff506`47c87038 : fffff805`3aabe05d 00000000`00000000 ffff9281`ebe3e1a0 00000004`00000010 : 0xffff9281`ebdd5fb0
fffff506`47c86f68 fffff805`3aabe05d : 00000000`00000000 ffff9281`ebe3e1a0 00000004`00000010 00000039`02d702c2 : 0xfffff506`47c87038
fffff506`47c86f70 ffff9281`eb5f7fe8 : 00000000`00000002 ffff9281`00000001 00000000`00000000 fffff805`3c9f4020 : nt!MmGetPhysicalAddress+0x1d
fffff506`47c86fa0 00000000`00000002 : ffff9281`00000001 00000000`00000000 fffff805`3c9f4020 00000000`00000001 : 0xffff9281`eb5f7fe8
fffff506`47c86fa8 ffff9281`00000001 : 00000000`00000000 fffff805`3c9f4020 00000000`00000001 fffff805`3c9f4020 : 0x2
fffff506`47c86fb0 00000000`00000000 : fffff805`3c9f4020 00000000`00000001 fffff805`3c9f4020 fffff506`47c870b0 : 0xffff9281`00000001
SYMBOL_NAME: iaStorAC+d193f
MODULE_NAME: iaStorAC
IMAGE_NAME: iaStorAC.sys
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: d193f
FAILURE_BUCKET_ID: 0x133_DPC_iaStorAC!unknown_function
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {6959f419-2954-fbde-7328-35f9ba64ee7a}
Followup: MachineOwner
--------- 欢迎咨询本站!。(可以重新安装一下英特尔快速存储技术驱动)建议参考以下链接,检测一下内存和硬盘:https://answers.microsoft.com/zh-hans/windows/f.