System Power Report 中显示 Abnormal Shutdown,其后 Bugcheck 信息:BugcheckCode268435583BugcheckParameter18BugcheckParameter218446637973619208000BugcheckParameter318446673192961380000BugcheckParameter418446735283491527000BootAppStatus3221225473Checkpoint16CheckpointStatus0SystemSleepTransitionsToOn1363148813CsEntryScenarioInstanceId28LongPowerButtonPressDetected0LidReliability0InputSuppressionStateDisengagedPowerButtonSuppressionStateDisengagedLidStateOpened系统日志中有:Windows 无法从休眠状态恢复,错误状态为 0xC0000001。详细内容:- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15ca44ff-4d7a-4baa-bba5-0998955e531e}" /> <EventID>16</EventID> <Version>1</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000080000000000</Keywords> <TimeCreated SystemTime="2022-10-07T07:28:17.9768313Z" /> <EventRecordID>25655</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Zhan</Computer> <Security UserID="S-1-5-18" /> </System>- <EventData> <Data Name="FailureStatus">3221225473</Data> <Data Name="FailureMsg">处理还原数据时发生严重错误。</Data> </EventData> </Event>以及这是相应的minidump文件:https://1drv.ms/u/s!AlbQe-gvAN2ejJ0wi62br9w4SVPgFQ?e=D36DJM此外,快速启动功能已经处于关闭状态。您好,A&K,前来提供帮助。您的dump文件显示了声卡驱动程序的问题,请先尝试卸载并重新安装声卡驱动试试。如果是独立声卡,先尝试将其断开连接看看问题是否还会发生。[Thefollowingisnotpartofthereply以下不是内容]我不是或客服工作人员,可能因为学业及个人事务无法及时,但我会尽快。IamnotaMicrosoftemployee.Imaynotreplyintimeduetoacademic,butwillreplyassoonaspossible.
您好,A&K,前来提供帮助。您的dump文件显示了声卡驱动程序的问题,请先尝试卸载并重新安装声卡驱动试试。如果是独立声卡,先尝试将其断开连接看看问题是否还会发生。[Thefollowingisnotpartofthereply以下不是内容]我不是或客服工作人员,可能因为学业及个人事务无法及时,但我会尽快。IamnotaMicrosoftemployee.Imaynotreplyintimeduetoacademic,butwillreplyassoonaspossible.
经过测试,应该是我的一款独立声卡的驱动有问题,感谢您的帮助。