ACPI.sys蓝屏 请求分析 Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\110822-17640-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22621 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Edition build lab: 22621.1.amd64fre.ni_release.220506-1250 Machine Name: Kernel base = 0xfffff801`09000000 PsLoadedModuleList = 0xfffff801`09c13430 Debug session time: Tue Nov 8 16:14:32.927 2022 (UTC 8:00) System Uptime: 0 days 3:21:05.651 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ .................................................... Loading User Symbols Loading unloaded module list .................................................. For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff801`09427fc0 48894c2408 mov qword ptr [rsp 8],rcx ss:0018:ffffb501`d2657b40=000000000000009f 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time. Arguments: Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time Arg2: ffffcc8f0e3cddd0, Physical Device Object of the stack Arg3: ffffb501d2657b88, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack Arg4: ffffcc8f17996010, The blocked IRP Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3390 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 27331 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 7 Key : Analysis.Init.CPU.mSec Value: 249 Key : Analysis.Init.Elapsed.mSec Value: 9423 Key : Analysis.Memory.CommitPeak.Mb Value: 106 Key : Bugcheck.Code.DumpHeader Value: 0x9f Key : Bugcheck.Code.Register Value: 0x9f Key : WER.OS.Branch Value: ni_release Key : WER.OS.Timestamp Value: 2022-05-06T12:50:00Z Key : WER.OS.Version Value: 10.0.22621.1 FILE_IN_CAB: 110822-17640-01.dmp BUGCHECK_CODE: 9f BUGCHECK_P1: 3 BUGCHECK_P2: ffffcc8f0e3cddd0 BUGCHECK_P3: ffffb501d2657b88 BUGCHECK_P4: ffffcc8f17996010 DRVPOWERSTATE_SUBCODE: 3 DRIVER_OBJECT: ffffcc8f104e7d40 IMAGE_NAME: ACPI.sys MODULE_NAME: ACPI FAULTING_MODULE: fffff8010da00000 ACPI BLACKBOXACPI: 1 (!blackboxacpi) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: msedge.exe DPC_STACK_BASE: FFFFB501D2657FB0 STACK_TEXT: ffffb501`d2657b38 fffff801`0956f016 : 00000000`0000009f 00000000`00000003 ffffcc8f`0e3cddd0 ffffb501`d2657b88 : nt!KeBugCheckEx ffffb501`d2657b40 fffff801`0956eeec : 00000000`00000002 ffff8401`144df180 ffffcc8f`17fc1280 ffffb501`d2657cb9 : nt!PopIrpWatchdogBugcheck 0x122 ffffb501`d2657bc0 fffff801`092b783b : ffffcc8f`00000001 ffffcc8f`00000001 ffffb501`00000000 00000000`00000002 : nt!PopIrpWatchdog 0xc ffffb501`d2657bf0 fffff801`092b8fb6 : 00000000`00000022 ffffcc8f`0df79040 ffffb501`00000000 00000000`000705ec : nt!KiProcessExpiredTimerList 0x1eb ffffb501`d2657d20 fffff801`0942fc55 : c0334508`5e8b4cff 00000000`00000000 ffffcc8f`415cf080 ffff940d`98dd0300 : nt!KiRetireDpcList 0xed6 ffffb501`d2657fb0 fffff801`0942fbff : ffffb501`daa268e9 fffff801`092bb7a9 00000000`00000000 00000000`00000000 : nt!KxSwapStacksAndRetireDpcList 0x5 ffffb501`daa26850 fffff801`092bb7a9 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`fffffe00 : nt!KiPlatformSwapStacksAndCallReturn ffffb501`daa26860 fffff801`0942f52b : 00000000`00000000 ffffdc92`0000000c 00000000`00000000 fffff801`00000000 : nt!KiDispatchInterrupt 0xd9 ffffb501`daa26950 fffff801`0942a231 : ffff940d`98dd0780 00000000`00000000 ffffdc92`0efcbaa0 00000000`00000000 : nt!KiDpcInterruptBypass 0x1b ffffb501`daa26980 ffffdc92`0f6abe8f : ffff940d`783a0fa0 ffff940d`783a0fa0 00000000`00000000 ffff940d`98dd8340 : nt!KiInterruptDispatchNoLockNoEtw 0xb1 ffffb501`daa26b10 ffffdc92`0f6af715 : 00000000`00000002 ffff940d`74585010 ffff940d`74585010 00000000`00000000 : win32kfull!xxxWindowEvent 0x2cf ffffb501`daa26c70 ffffdc92`0f6596ba : ffff940d`74585010 ffffb501`daa27b20 00000000`00000000 fffff801`09220588 : win32kfull!xxxScanSysQueue 0x2fbd ffffb501`daa275e0 ffffdc92`0f6588a2 : ffffb501`daa27990 00000000`00000001 00000000`00000000 00000000`00000000 : win32kfull!xxxRealInternalGetMessage 0xd1a ffffb501`daa27940 ffffdc92`0e927739 : ffffcc8f`415cf080 000000d6`fd5fe6e8 ffffb501`daa27a48 00000000`00000000 : win32kfull!NtUserPeekMessage 0xa2 ffffb501`daa279e0 fffff801`0943a968 : 00000000`00020002 ffffdc92`0f6aab59 00000000`00001cff 0000769c`002a4460 : win32k!NtUserPeekMessage 0x29 ffffb501`daa27a30 00007ff9`9a5f14d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd 0x28 000000d6`fd5fe6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`9a5f14d4 IMAGE_VERSION: 10.0.22621.755 STACK_COMMAND: .cxr; .ecxr ; kb FAILURE_BUCKET_ID: 0x9F_3_amdi2c_DEV_AMDI0010_IMAGE_ACPI.sys OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {4a47bf2d-33a2-c37b-edc8-078440157129} Followup: MachineOwner --------- 2: kd> lmvm ACPI Browse full module list start end module name fffff801`0da00000 fffff801`0dab8000 ACPI # (pdb symbols) C:\ProgramData\Dbg\sym\acpi.pdb\63D9B6586C3085B7E4F437F7D1FDCA311\acpi.pdb Loaded symbol image file: ACPI.sys Mapped memory image file: C:\ProgramData\Dbg\sym\ACPI.sys\D8A5B1F9b8000\ACPI.sys Image path: \SystemRoot\System32\drivers\ACPI.sys Image name: ACPI.sys Browse all global symbols functions data Image was built with /Brepro flag. Timestamp: D8A5B1F9 (This is a reproducible build file hash, not a timestamp) CheckSum: 000C3D23 ImageSize: 000B8000 File version: 10.0.22621.755 Product version: 10.0.22621.755 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 Information from resource tables: CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: ACPI.sys OriginalFilename: ACPI.sys ProductVersion: 10.0.22621.755 FileVersion: 10.0.22621.755 (WinBuild.160101.0800) FileDescription: ACPI Driver for NT LegalCopyright: © Microsoft Corporation. All rights reserved. 这是dump文件的地址 https://1drv.ms/u/s!AvUZeanjWx50gchlnavRHHhYQlfI1A?e=HE9dOs
您好，A&K，前来提供帮助。您的dump文件显示了电源管理的问题。请尝试在开机时按下DEL或F12进入BIOS菜单（可能是其它按键，取决于不同的计算机，具体请参考设备说明书）。找到ACPI选项并将其关闭试试。
你好我的电脑是YogaPro14sAR7(AMD)我在我电脑的UEFI中没有找到关闭ACPI的选项此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
那请先尝试重新安装一下芯片组驱动程序，或者如果漏装的话，安装一下芯片组驱动程序。
好的我会试试谢谢你此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
不客气，
