你好，最近我的Dell G5500笔记本电脑，系统Windows11，最近总是蓝屏，请帮忙看一下这个问题怎么解决，最近一次的dmp日志明细： Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\120222-13421-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 22000 MP (12 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Machine Name: Kernel base = 0xfffff801`77e00000 PsLoadedModuleList = 0xfffff801`78a29790 Debug session time: Fri Dec 2 09:01:34.839 2022 (UTC 8:00) System Uptime: 0 days 18:55:25.750 Loading Kernel Symbols .. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................. ................................................................ ................................................................ ....................................... Loading User Symbols Loading unloaded module list ........................ For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff801`7821ac40 48894c2408 mov qword ptr [rsp 8],rcx ss:fffff801`7746dde0=0000000000000133 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DPC_WATCHDOG_VIOLATION (133) The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. Arguments: Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending component can usually be identified with a stack trace. Arg2: 0000000000000501, The DPC time count (in ticks). Arg3: 0000000000000500, The DPC time allotment (in ticks). Arg4: fffff80178b05330, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains additional information regarding this single DPC timeout Debugging Details: ------------------ ************************************************************************* *** *** *** *** *** Either you specified an unqualified symbol, or your debugger *** *** doesn't have full symbol information. Unqualified symbol *** *** resolution is turned off by default. Please either specify a *** *** fully qualified symbol module!symbolname, or enable resolution *** *** of unqualified symbols by typing ".symopt- 100". Note that *** *** enabling unqualified symbol resolution with network symbol *** *** server shares in the symbol path may cause the debugger to *** *** appear to hang for long periods of time when an incorrect *** *** symbol name is typed or the network symbol server is down. *** *** *** *** For some commands to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: TickPeriods *** *** *** ************************************************************************* KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 4264 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 13472 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 780 Key : Analysis.Init.Elapsed.mSec Value: 16865 Key : Analysis.Memory.CommitPeak.Mb Value: 93 Key : Bugcheck.Code.DumpHeader Value: 0x133 Key : Bugcheck.Code.Register Value: 0x133 Key : Dump.Attributes.AsUlong Value: 1008 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 FILE_IN_CAB: 120222-13421-01.dmp DUMP_FILE_ATTRIBUTES: 0x1008 Kernel Generated Triage Dump BUGCHECK_CODE: 133 BUGCHECK_P1: 0 BUGCHECK_P2: 501 BUGCHECK_P3: 500 BUGCHECK_P4: fffff80178b05330 DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: idea64.exe STACK_TEXT: fffff801`7746ddd8 fffff801`78031a1e : 00000000`00000133 00000000`00000000 00000000`00000501 00000000`00000500 : nt!KeBugCheckEx fffff801`7746dde0 fffff801`780314a1 : 00003d04`9f3816b6 fffff801`00000500 00000000`00000002 fffff801`7802cc2e : nt!KeAccumulateTicks 0x39e fffff801`7746de50 fffff801`7802f68a : fffff801`77143200 fffff801`77466750 fffff801`771433b0 00000000`00000e58 : nt!KiUpdateRunTime 0x61 fffff801`7746deb0 fffff801`7802f476 : fffff801`78af7e50 fffff801`78af7f00 ffffcc81`00000000 fffff801`7746dfc0 : nt!KeClockInterruptNotify 0x11a fffff801`7746df40 fffff801`78014600 : 00000000`00000010 ffff414d`60f9d1e5 ffffe30f`78852ae0 fffff801`7821c5eb : nt!HalpTimerClockIpiRoutine 0x16 fffff801`7746df70 fffff801`7821c84a : fffff801`774667d0 fffff801`78af7e50 00003d04`9e380638 00000000`00000044 : nt!KiCallInterruptServiceRoutine 0xa0 fffff801`7746dfb0 fffff801`7821ce17 : 00000000`00000930 00000062`5be94aa3 00000000`00000010 fffff801`780b42b0 : nt!KiInterruptSubDispatchNoLockNoEtw 0xfa fffff801`77466750 fffff801`7d3c3e7d : 00000000`00000002 00000000`000000ff 00000000`0000000b ffffe30f`78852ae0 : nt!KiInterruptDispatchNoLockNoEtw 0x37 fffff801`774668e0 fffff801`7d3c3c39 : ffffe30f`78852ae0 ffffe30f`78852a01 00000000`00000034 fffff801`ab008701 : ACPI!ACPIEcServiceIoLoop 0x1c5 fffff801`77466970 fffff801`7d3c2fbf : 00000000`00000002 ffffe30f`78852ae0 00000000`00000010 fffff801`7d3a0ee9 : ACPI!ACPIEcServiceDevice 0x95 fffff801`774669a0 fffff801`7d3c2ccc : 00000000`0000000d 00000000`0000000d fffff801`7713d4c0 00000000`00000000 : ACPI!AcpiEcCommonDpcHandler 0x4b fffff801`774669d0 fffff801`7d3c7ccb : 00000000`00000000 ffffe30f`9ef279a3 00000000`00400a02 00000000`00000002 : ACPI!ACPIEcGpeServiceRoutine 0xc fffff801`77466a00 fffff801`780215e1 : fffff801`77466e90 fffff801`7713d4c0 fffff801`7713a180 fffff801`00000002 : ACPI!ACPIInterruptDispatchEventDpc 0x30b fffff801`77466b00 fffff801`780205e2 : 00000000`00000000 00000000`00000008 0000009e`00000004 fffff801`00000010 : nt!KiExecuteAllDpcs 0x491 fffff801`77466d00 fffff801`78222a05 : 00000000`00000000 fffff801`7713a180 ffffcc81`68951280 00000000`20dbbf68 : nt!KiRetireDpcList 0x2a2 fffff801`77466fb0 fffff801`782227e0 : ffffe30f`b22de860 fffff801`7811dc4a 00000000`627bc710 00000000`00000000 : nt!KxRetireDpcList 0x5 ffff9386`aceaf9a0 fffff801`78222025 : 00000000`20dbbf68 fffff801`7821c911 00000000`20dbbf68 00000000`00000000 : nt!KiDispatchInterruptContinue ffff9386`aceaf9d0 fffff801`7821c911 : 00000000`20dbbf68 00000000`00000000 00000000`00000001 ffffe30f`00000000 : nt!KiDpcInterruptBypass 0x25 ffff9386`aceaf9e0 00007fff`36f25d33 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch 0xb1 00000000`1e52c340 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`36f25d33 SYMBOL_NAME: ACPI!ACPIEcServiceIoLoop 1c5 MODULE_NAME: ACPI IMAGE_NAME: ACPI.sys IMAGE_VERSION: 10.0.22000.1042 STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 1c5 FAILURE_BUCKET_ID: 0x133_DPC_ACPI!ACPIEcServiceIoLoop OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {202abd58-eb32-5db6-cac4-128f2f8322b7} Followup: MachineOwner ---------
欢迎访问本站！。请问不使用idea是否还会蓝屏？若是有超频，降压等，建议恢复正常，xmp也关闭。然后到电脑品牌的官网更新一下bios，覆盖安装一下芯片组驱动，显卡驱动，声卡驱动，网卡驱动，硬盘相关的驱动，请勿使用第三方的驱动安装程序。完成后执行一下干净启动，排除其他干扰：https://support.microsoft.com/zh-cn/help/929135.先卸载设备中全部的第三方反病毒软件与系统优化软件(例如360、联想电脑管家、360桌面、腾讯电脑管家、腾讯桌面、鲁大师，代理，加速器，虚拟机等)。然后鼠标右键单击开始菜单→运行（RUN）→输入：msconfig（按下Enter键）点击上面的“服务”勾选下面的“隐藏所有Microsoft服务”（请务必勾选）点击“全部禁用”。然后鼠标右键单击开始菜单→任务管理器，（点击底部“详细信息”），点击顶部”启动”，鼠标右键单击“状态”显示为“已启动”的项，选择“禁用”。（禁用所有启动项。）然后鼠标右键单击开始按钮（图标的按钮）→"WindowsPowerShell(I)（管理员)(A）”→输入：（WIndows11中可能显示Windows终端（管理员））sfc/SCANNOW（按下Enter键）Dism/Online/Cleanup-Image/ScanHealth（按下Enter键）Dism/Online/Cleanup-Image/CheckHealth（按下Enter键）DISM/Online/Cleanup-image/RestoreHealth（按下Enter键）完成后重启电脑，再次输入：sfc/SCANNOW（按下Enter键）
你好，首先
不客气，期待好消息。
你好，今天一直未运行idea，但刚刚又发生了蓝屏，这是dmp日志：Microsoft(R)WindowsDebuggerVersion10.0.25200.1003AMD64Copyright(c)MicrosoftCorporation.Allrightsreserved.LoadingDumpFile
感谢，请问是睡眠、休眠后出现的蓝屏吗？显示和硬盘有关。建议如下图关闭一下快速启动。（若是有超频，降压等，建议恢复正常，xmp也关闭、）然后到电脑品牌的官网更新一下bios，覆盖安装一下芯片组驱动，有显卡驱动，硬盘相关的驱动（例如英特尔快速存储技术驱动），请勿使用第三方的驱动安装程序。
你好，不是睡眠、休眠出现的蓝屏，是使用的时候直接就蓝屏了此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
感谢，根据描述，正在使用中出现了蓝屏。建议先如上述操作一下，看下是否有改善。（显示和硬盘有关）
你好，很感谢你的帮忙，我先试试上面的操作，看下最近是否还会出现蓝屏状况。此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
不客气，期待好消息。
你好，很不幸，今天晚上刚刚有蓝屏了，事情是这样的，电脑一直开着的，我去吃个饭的功夫，回来时电脑已经关机了，点了几次开机键都打不开电脑，等了一会，又点几次开机键才启动，开机后正当我要查看dmp日志时，把鼠标插到某个接口时，电脑直接卡死了，点鼠标和键盘都没反应，过一会就蓝屏显示；这是第一次蓝屏的dmp日志：Microsoft(R)WindowsDebuggerVersion10.0.25200.1003AMD64Copyright(c)MicrosoftCorporation.Allrightsreserved.LoadingDumpFile
