windows11使用过程中突然卡死黑屏此电脑为全新硬件，除了显卡，我一开始以为是内存问题，更换了我另外一台电脑上的内存条，还是不行。配置单如下 处理器 12th Gen Intel Core i7-12700KF 主板 华硕 PRIME Z690-P D4（LPC Controller/eSPI Controller - 7A84） 显卡 AMD Radeon RX 580 2048SP ( 8 GB / 蓝宝石 ) 内存 16 GB ( 威刚 DDR4 2666MHz 8GB x 2 ) 主硬盘 西数 WD_BLACK SN750 SE 1TB (1 TB / 固态硬盘) 显示器 冠捷 AOC2702 Q27G2G3R4B ( 27 英寸 ) 声卡 瑞昱 @ 英特尔 High Definition Audio 控制器 网卡 瑞昱 Realtek PCIe 2.5 GbE 系列控制器 / 华硕 Controller0-ChannelA-DIMM1 威刚 DDR4 2666MHz 8GB 制造日期 2019 年 38 周 型号 DDR4 2666 序列号 D3160200 厂商 AData 模块位宽 64 Bits 模块电压 SSTL 1.2V Controller1-ChannelA-DIMM1 威刚 DDR4 2666MHz 8GB 制造日期 2020 年 8 周 型号 DDR4 2666 序列号 88210300 厂商 AData 模块位宽 64 Bits 模块电压 SSTL 1.2V错信息如下- - 1 0 2 0 0 0x8000000000000002 5528 System 武杰的电脑 - 3552 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我已经提取DMP文件并进行分析，就是看不懂，分析内容如下：Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\59654\Desktop\062422-7187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22000 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff803`3ec00000 PsLoadedModuleList = 0xfffff803`3f829b90
Debug session time: Fri Jun 24 07:57:26.505 2022 (UTC 8:00)
System Uptime: 1 days 8:40:41.377
Loading Kernel Symbols
...............................................................
................................................................
..............................................................
Loading User Symbols
Loading unloaded module list
............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`3f016b40 48894c2408 mov qword ptr [rsp 8],rcx ss:0018:ffffa800`b2ac8c80=0000000000000124
16: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffc9833bc3e028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2953
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 6371
Key : Analysis.Init.CPU.mSec
Value: 296
Key : Analysis.Init.Elapsed.mSec
Value: 2588
Key : Analysis.Memory.CommitPeak.Mb
Value: 108
Key : Bugcheck.Code.DumpHeader
Value: 0x124
Key : Bugcheck.Code.Register
Value: 0x124
Key : WER.OS.Branch
Value: co_release
Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z
Key : WER.OS.Version
Value: 10.0.22000.1
FILE_IN_CAB: 062422-7187-01.dmp
BUGCHECK_CODE: 124
BUGCHECK_P1: 4
BUGCHECK_P2: ffffc9833bc3e028
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffa800`b2ac8c78 fffff803`3f10164b : 00000000`00000124 00000000`00000004 ffffc983`3bc3e028 00000000`00000000 : nt!KeBugCheckEx
ffffa800`b2ac8c80 fffff803`42ac10c0 : 00000000`00000000 ffffa800`b2ac8d59 ffffc983`3bc3e028 ffffc983`3bc3e028 : nt!HalBugCheckSystem 0xeb
ffffa800`b2ac8cc0 fffff803`3f23f9f3 : 00000000`00000000 ffffa800`b2ac8d59 ffffc983`3bc3e028 ffffc983`3bc4c4d4 : PSHED!PshedBugCheckSystem 0x10
ffffa800`b2ac8cf0 fffff803`4321a428 : ffffc983`3bc4c4d4 ffffc983`3bc4c4d4 00000000`00000001 fffff803`00000407 : nt!WheaReportHwError 0x393
ffffa800`b2ac8dc0 fffff803`432161f9 : ffffc983`00000130 ffffc983`3bbfb5a0 00000000`00000000 ffffc983`3bbf79a0 : pci!PciRpRcecHandleAerInterrupt 0x2dc
ffffa800`b2ac8e20 fffff803`43216656 : ffffa800`b30a1a00 ffffa800`b2ac8ed0 00000000`00000001 fffff803`3ee881d2 : pci!ExpressRootPortAerInterruptRoutine 0xa1
ffffa800`b2ac8e90 fffff803`43216719 : ffffa800`b30a1a00 00000000`0000001d 00000000`0008b326 fffff803`3f0da200 : pci!ExpressRootPortInterruptRoutine 0x46
ffffa800`b2ac8ef0 fffff803`3ee3b731 : ffffa800`b2a5c180 ffffa800`b2a68540 00000000`00000000 fffff803`3ee87f86 : pci!ExpressRootPortMessageRoutine 0x9
ffffa800`b2ac8f20 fffff803`3eedc37e : ffffa800`b30a1a00 fffff803`3ef2b77c 00000000`00000001 fffff803`3eedc270 : nt!KiInterruptMessageDispatch 0x11
ffffa800`b2ac8f50 fffff803`3f0184cf : fffffc0f`70b1f390 ffffa800`b30a1a00 00000111`e8bd36ab 00000000`00000000 : nt!KiCallInterruptServiceRoutine 0x1ae
ffffa800`b2ac8f90 fffff803`3f018797 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatch 0x11f
fffffc0f`70b1f310 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch 0x37
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_RECEIVER_OVERFLOW_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.22000.1
BUILDLAB_STR: co_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {292b172a-d242-4fa5-ed33-089eb4b12cc5}
Followup: MachineOwner
---------
求解答！！
，您好！感谢您联系本站支持平台!了解到您目前遇到windows11使用过程中突然卡死黑屏的问题，一般卡死黑屏都和显卡驱动或者硬件方面有关系，硬件方面的检测的话，您需要前往线下维修店通过专门的工具进行检测。这边需要您提供dmp文件来为您检测是否是某些驱动文件导致的系统出错，已经通过私信的方式联系您获取dmp文件：私人消息-
已经发送dmp文件了，抽空帮我看看哈大佬此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
您好，这边根据您提供的dmp文件，检测到导致系统出问题的是：mhyprot3.sys这边为您查询了下，可能是“原神”这个游戏相关的驱动，可以把这个游戏卸载重装下试下。
感谢大佬！此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
您好，根据您发的，我已经卸载了游戏，但是刚刚再次出现了蓝屏，我已将dmp文件通过私人消息发送给您此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
应该是没有完全卸载，你可以全盘搜索mhyprot3.sys手动删除此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
已经全盘搜索了，并没有这个文件此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
您好，根据您第二次提供的dmp文件，导致问题的原因是：AtihdWT6.sysmhyprot3.sysmhyprot3.sys这个依旧存在，AtihdWT6.sys查询了下可能是AMD显卡驱动的一部分，您可以先重装下对应的显卡驱动后再观察几天。
好的，我先观察一下，有问题再咨询您此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
您好，如果仍有问题，。
