求助:( win10 总是不定时蓝屏，错误代码几乎都是 critical_process_died，重装系统未能解决，windbg抓了下出现csrss.exe但不太懂，近几次dump文件在网盘链接内，请求大佬协助分析

~~~先上进几次的dump文件，链接：https://pan.baidu.com/s/1Sv75MZhZ8Ch2M63t5UFDFA 提取码：3d2y自行尝试windbg打开了一个dump，内容如下： Microsoft (R) Windows Debugger Version 10.0.22621.1 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\061422-15187-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff802`29200000 PsLoadedModuleList = 0xfffff802`29e2a2b0 Debug session time: Tue Jun 14 22:32:36.750 2022 (UTC 8:00) System Uptime: 0 days 2:53:47.437 Loading Kernel Symbols ............................................................... ................................................................ ................................................................ .................. Loading User Symbols Loading unloaded module list ....................... For analysis of this file, run !analyze -v 9: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CRITICAL_PROCESS_DIED (ef) A critical system process died Arguments: Arg1: ffffb30d65748140, Process object or thread object Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died. Arg3: 0000000000000000, The process object that initiated the termination. Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 6437 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 918508 Key : Analysis.Init.CPU.mSec Value: 3140 Key : Analysis.Init.Elapsed.mSec Value: 672477 Key : Analysis.Memory.CommitPeak.Mb Value: 92 Key : CriticalProcessDied.ExceptionCode Value: 69b760c0 Key : CriticalProcessDied.ImageName Value: ntdll.dll Key : CriticalProcessDied.ImageOffset Value: 68ff5 Key : CriticalProcessDied.ImageSize Value: 1f5000 Key : CriticalProcessDied.ImageTimestamp Value: 7b5414ec Key : CriticalProcessDied.Process Value: csrss.exe Key : CriticalProcessDied.Symbol Value: ntdll.dll! Key : CriticalProcessDied.WERReportId Value: 483b0019-6bea-40f4-8cd9-e3944964eff8 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 FILE_IN_CAB: 061422-15187-01.dmp BUGCHECK_CODE: ef BUGCHECK_P1: ffffb30d65748140 BUGCHECK_P2: 0 BUGCHECK_P3: 0 BUGCHECK_P4: 0 PROCESS_NAME: csrss.exe CRITICAL_PROCESS: csrss.exe ERROR_CODE: (NTSTATUS) 0x69b760c0 - CRITICAL_PROCESS_REPORTGUID: {483b0019-6bea-40f4-8cd9-e3944964eff8} IMAGE_NAME: ntdll.dll MODULE_NAME: ntdll FAULTING_MODULE: 0000000000000000 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 STACK_TEXT: fffffa00`46ac78f8 fffff802`29b085d2 : 00000000`000000ef ffffb30d`65748140 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx fffffa00`46ac7900 fffff802`299edeb9 : 00000000`00000000 fffff802`295591c1 00000000`00000002 fffff802`295590eb : nt!PspCatchCriticalBreak 0x10e fffffa00`46ac79a0 fffff802`298f6320 : ffffb30d`00000000 00000000`00000000 ffffb30d`65748140 ffffb30d`65748578 : nt!PspTerminateAllThreads 0x20df2d fffffa00`46ac7a10 fffff802`298f611c : ffffb30d`65748140 00000000`00000000 00000000`00000000 ffffb30d`68ea2080 : nt!PspTerminateProcess 0xe0 fffffa00`46ac7a50 fffff802`296096b8 : ffffb30d`65748140 ffffb30d`69b760c0 fffffa00`46ac7b40 ffffffff`ee1e5d00 : nt!NtTerminateProcess 0x9c fffffa00`46ac7ac0 00007ffc`1bd8d2c4 : 00007ffc`193e8d96 00007ffc`1be36620 00007ffc`1bd21749 ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd 0x28 000000e8`a98bda38 00007ffc`193e8d96 : 00007ffc`1be36620 00007ffc`1bd21749 ffffffff`ee1e5d00 00000000`00000c64 : 0x00007ffc`1bd8d2c4 000000e8`a98bda40 00007ffc`1be36620 : 00007ffc`1bd21749 ffffffff`ee1e5d00 00000000`00000c64 00000000`00000000 : 0x00007ffc`193e8d96 000000e8`a98bda48 00007ffc`1bd21749 : ffffffff`ee1e5d00 00000000`00000c64 00000000`00000000 000000e8`a98bdc38 : 0x00007ffc`1be36620 000000e8`a98bda50 ffffffff`ee1e5d00 : 00000000`00000c64 00000000`00000000 000000e8`a98bdc38 00000100`00000001 : 0x00007ffc`1bd21749 000000e8`a98bda58 00000000`00000c64 : 00000000`00000000 000000e8`a98bdc38 00000100`00000001 00007ffc`1be62a24 : 0xffffffff`ee1e5d00 000000e8`a98bda60 00000000`00000000 : 000000e8`a98bdc38 00000100`00000001 00007ffc`1be62a24 00000000`00000000 : 0xc64 STACK_COMMAND: .cxr; .ecxr ; kb FAILURE_BUCKET_ID: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_69b760c0_ntdll.dll!_IMAGE_ntdll.dll OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {b5a4b523-c297-ced1-e9bf-c614a91efb01} Followup: MachineOwner ---------

您好，A&K，前来提供帮助。您的dump文件显示了系统关键进程出现问题，与系统内核相关，这是一个很普通的错误，可能是驱动程序导致的，但dump文件没有记录具体的驱动程序名称。建议先尝试卸载所有主要设备驱动程序（GPU、芯片组等），然后前往设备制造商官网下载最新版本并重新安装。

收到您的否定评分。我的回答是正确的，请先按照我的建议尝试。

您好，A&K，前来提供帮助。您的dump文件显示了系统关键进程出现问题，与系统内核相关，这是一个很普通的错误，可能是驱动程序导致的，但dump文件没有记录具体的驱动程序名称。建议先尝试卸载所有主要设备驱动程序（GPU、芯片组等），然后前往设备制造商官网下载最新版本并重新安装。重装过系统蓝屏问题仍旧存在，硬件环境为联想小新pro14，系统重装前后均尝试过重装/更新联想官方驱动，有没有其他解决方案或者排查思路。抱拳.jpg此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。

如果重装过系统问题仍然存在，基本确定是硬件损坏，建议送修。

justnow，又出现了蓝屏，以前都是criticalprocessdied，这次errorcode是unexpected_store_exception,dump文件链接：https://pan.baidu.com/s/1lRm8k7FlVPwi9_m

从错误代码来看，确实可能与存储相关。