Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (12 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Edition build lab: 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Kernel base = 0xfffff806`0a000000 PsLoadedModuleList = 0xfffff806`0ac2a270 Debug session time: Sun Aug 21 22:22:55.266 2022 (UTC 8:00) System Uptime: 0 days 0:13:44.941 Loading Kernel Symbols ............................................................... ................................................................ .................................................... Loading User Symbols PEB is paged out (Peb.Ldr = 00000000`0083f018). Type ".hh dbgerr001" for details Loading unloaded module list ......... For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff806`0a3f71b0 48894c2408 mov qword ptr [rsp 8],rcx ss:0018:ffff890a`d9909f60=000000000000003b 11: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the BugCheck Arg2: fffff8060a6a812d, Address of the instruction which caused the BugCheck Arg3: ffff890ad990a860, Address of the context record for the exception that caused the BugCheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2233 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 10712 Key : Analysis.Init.CPU.mSec Value: 906 Key : Analysis.Init.Elapsed.mSec Value: 36180 Key : Analysis.Memory.CommitPeak.Mb Value: 95 Key : Bugcheck.Code.DumpHeader Value: 0x3b Key : Bugcheck.Code.KiBugCheckData Value: 0x3b Key : Bugcheck.Code.Register Value: 0x3b Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 FILE_IN_CAB: MEMORY.DMP BUGCHECK_CODE: 3b BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff8060a6a812d BUGCHECK_P3: ffff890ad990a860 BUGCHECK_P4: 0 CONTEXT: ffff890ad990a860 -- (.cxr 0xffff890ad990a860) rax=fffff8060ac22e00 rbx=bfff8c0dcee53b70 rcx=0a5c5326e26d359f rdx=0000000000000000 rsi=ffff890ad990b9c0 rdi=fffff8060ac22e80 rip=fffff8060a6a812d rsp=ffff890ad990b260 rbp=00000000ffffffff r8=09090c17c3a0bb2b r9=0000000000000002 r10=fffff8060a007218 r11=fffff8060a00cea8 r12=0000000012e70200 r13=0000000012e70258 r14=0000000000000001 r15=ffff890ad990b9c0 iopl=0 nv up ei ng nz na po cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050287 nt!PopFindPowerSettingConfiguration 0x35: fffff806`0a6a812d 488b4b20 mov rcx,qword ptr [rbx 20h] ds:002b:bfff8c0d`cee53b90=???????????????? Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 PROCESS_NAME: explorer.exe STACK_TEXT: ffff890a`d990b260 fffff806`0a64bad7 : 00000000`ffffffff ffff890a`d990bb40 ffff890a`d990b9c0 ffff890a`d990b2f0 : nt!PopFindPowerSettingConfiguration 0x35 ffff890a`d990b290 fffff806`0a64a2fb : 00000000`00000000 ffffcf00`dedda180 00000000`0000003a 00000000`00000001 : nt!PopGetSettingNotificationName 0x87 ffff890a`d990b300 fffff806`0a408bb8 : ffff890a`d990bad8 00000000`00000000 00000000`14ebeb00 00000000`00000000 : nt!NtPowerInformation 0x73b ffff890a`d990ba50 00007ffc`309ad944 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd 0x28 00000000`14ebebd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`309ad944 SYMBOL_NAME: nt!PopFindPowerSettingConfiguration 35 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .cxr 0xffff890ad990a860 ; kb BUCKET_ID_FUNC_OFFSET: 35 FAILURE_BUCKET_ID: AV_nt!PopFindPowerSettingConfiguration OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c9030aaa-fc83-b6ba-f85c-d1a358bf005f} Followup: MachineOwner --------- 重装过一次系统，使用的是最新版本官网的原生win10，还是出现这个问题，大概就是我打开steam的时候，显卡跟内存条都拔下来把金手指擦拭过重新装回
嗨鹏，保罗，来帮助你解决你的问题的。转储文件没有命名任何驱动程序。它只表示一个系统内核驱动程序“ntkrnlmp.exe”。由于它是一个系统文件，这意味着其他东西导致它出现故障。它可以是硬件、软件或驱动程序。需要进一步分析。您可以共享您拥有的其他转储文件吗？1.打开Windows文件资源管理器2.转到C:\Windows\Minidump3.压缩这些文件4.将zip文件上传到云端（OneDrive、DropBox..等）。5.然后在这里分享链接。谢谢。此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。
