windows 10 关机时出现蓝屏故障

072221-20515-01.dmp 2021/7/22 18:08:59 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff803`773be8dc fffffc03`6cce7048 fffffc03`6cce6880 ntoskrnl.exe ntoskrnl.exe 5be8dc x64 ntoskrnl.exe 5be8dc 072221-20515-01\072221-20515-01.dmp 12 15 19041 1,767,628 2021/7/22 19:52:57 Dump文件链接：https://pan.baidu.com/s/1N1GLsoJeUtr1ITcN9SkuaA 提取码：gk80

HiDaniel,I'mPaul,anIndependentAdvisor.IhopeIcanhelpyouwithyourconcern.Ican'tdownloadtheminidumpfilefromthelinkyouprovided.CanuploadittootherclouddriveslikeOneDrive,GoogleDrive,orDropbox?Thanks.______________________________________________________________嗨，丹尼尔，

Yes,thanksforyourhelp.https://drive.google.com/file/d/1W0FoF5Y6x8bKt2Y3tnjfoMxEvEOvSw1q/view?usp=sharingBytheway,Iturnofffaststartuptosolvetheproblemtemporarily.IfIturniton,thecomputerkeepsshowingbluescreenswhileIshutdownthecomputer.目前我关闭了快速启动以解决问题，打开快速启动之后关机，会蓝屏，然后重启。此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。

Theminidumpfiledidn'tnameanydriver.Itonlyindicatedasystemkerneldriver"ntkrnlmp.exe".Sinceit'sasystemfileitmeanssomethingelsedroveitintoafault.Anyway,sinceyousaidthattheBSODerrorisrelatedtoFastStartup.Theproblemmightbewiththesystemfiles.Isuggestthatyouperformarepair/in-placeupgradetorepairthesystem.Followtheinstructionsbelow.A.DownloadingtheWindows10ISOfile.1.Downloadthetool(https://go.microsoft.com/fwlink/?LinkId=691209),andselectRun.Youneedtobeanadministratortorunthistool.2.Ifyouagreetothelicenseterms,selectAccept.3.OntheWhatdoyouwanttodo?page,selectCreateinstallationmediaforanotherPCandthenselectNext.4.Selectthelanguage,edition,andarchitecture(64-bitor32-bit)forWindows10.(SelectthesameasthecurrentlyinstalledsystemonyourPC)5.In"Selectwhichmediayouwanttouse",SelectISOfilethenclickNext.6.SelectthedownloadlocationthenclickSave.7.Windows10ISOfilewillbedownloaded,B.RepairUpgradeinstallation.1.Right-clickWindows10ISOfileandclickMount.2.Open/runtheSetup.exe.3.Thepreparationstarts4.Togetimportantupdates,selectDownloadandinstallupdates.(Waitwhilecheckingforupdates).5.Acceptthetermsofthelicenseagreement6.Theinstallationisreadytobeapplied,verifytheinformationandensurethat"Keeppersonalfilesandapplicationsischecked".7.ClickonInstalltostarttheupgrade.Ihopethishelps.Feelfreetoaskbackanyquestionsandkeepmeposted.此是否有帮助？是否抱歉，这没有帮助。太棒了！感谢你的反馈。你对此的满意度如何?感谢你的反馈，它能帮助改进网站。你对此的满意度如何?感谢你的反馈。