在之前一年内,我频繁遇到代码不同的蓝屏问题,试图在互联网上寻找解决方案未果。今天,当我试图进行Windows10更新来解决蓝屏问题时,遇到了错误代码0x800f0831【我急切需要您帮我解决蓝屏问题】,Windows更新问题可以选择性解决。首先,我的硬件信息笔记本:联想Lenovo拯救者R7000p(2020)CPU:AMD Ryzen 7 4800H with Radeon Graphics 八核显卡:NVIDIA GeForce RTX 2060 ( 6GB/联想)下面是之前遇到过的部分蓝屏代码DRIVER_IRQL_NOT_LESS_OR_EQUALKMODE_EXCEPTION_NOT_HANDLEDDRIVER_IRQL_NOT_LESS_OR_EQUAL  失败的操作:amdppm.sysATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORYKERNEL_SECURITY_CHECK_FAILUREIRQL_NOT_LESS_OR_EQUALSYSTEM_SERVICE_EXCEPTION注意:这些代码都曾在我电脑上发生过,且不止一次,有时甚至几分钟内会有一次,没有发现规律或者会引发蓝屏的特定操作补充:有时不出现蓝屏而直接黑屏重启————————————————————————————————————————————————————————我试图更新的Windows更新包:2022-适用于 Windows 10 Version 21H2 的 09 累积更新,适合基于 x64 的系统 (KB5017308)遇到了错误代码0x800f0831,我按照https://learn.microsoft.com/zh-cn/troubleshoot/mem/configmgr/error-0x800f0831-installing-update提示的“出现此问题的原因是无法安装的更新需要上一个更新包的清单。”在CBS.log中寻找Missing_Package,却无法在https://catalog.update.microsoft.com/Home.aspx 中找到对应的Missing_Package版本以下是CBS.log日志中的相关描述:2022-10-04 17:03:49, Error                 CBS    Failed to resolve package 'Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~10.0.19041.1645' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~10.0.19041.1645. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~10.0.19041.1645 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package:Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~10.0.19041.1645, moving on2022-10-04 17:03:49, Info                  CBS    Appl:Feature On Demand package without explicit comparator, using GE on build version2022-10-04 17:03:49, Info                  CBS    Appl:Feature On Demand package without explicit comparator, using GE on build version2022-10-04 17:03:49, Info                  CBS    Store corruption, manifest missing for package: Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.16452022-10-04 17:03:49, Error                 CBS    Failed to resolve package 'Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.1645' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.1645. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package: Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.1645 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package:Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.1645, moving on2022-10-04 17:03:49, Info                  CBS    Store corruption, manifest missing for package: Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.16452022-10-04 17:03:49, Error                 CBS    Failed to resolve package 'Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1645' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1645. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package: Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1645 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package:Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1645, moving on2022-10-04 17:03:49, Info                  CBS    Store corruption, manifest missing for package: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.19041.16452022-10-04 17:03:49, Error                 CBS    Failed to resolve package 'Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.19041.1645' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.19041.1645. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package: Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.19041.1645 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package:Microsoft-Windows-ProfessionalEdition~31bf3856ad364e35~amd64~~10.0.19041.1645, moving on2022-10-04 17:03:49, Info                  CBS    Store corruption, manifest missing for package: Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.15662022-10-04 17:03:49, Error                 CBS    Failed to resolve package 'Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1566' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1566. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package: Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1566 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]2022-10-04 17:03:49, Info                  CBS    Failed to resolve package:Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1566, moving on————————————————————————————————————————————————————————————————————————以上就是目前我能想到的信息,如果需要其他信息请联系我,我会提供。非常感谢!

您可到以下的连接,输入您的主机编号,下载所有最新版本的驱动更新一下,然后重启电脑:(蓝牙 芯片组 网卡 声卡 显卡 BIOS)(建议不要使用第三方软件更新驱动)Lenovo:https://think.lenovo.com.cn/support/driver/main.


你好,感谢您的支持。然而问题并没有得到解决。我在看到您的后遂即更新了所有的驱动,这在之后的7个小时内仿佛有效。但是就在刚刚再次发生了蓝屏,代码是IRQL_NOT_LESS_OR_EQUAL如果需要提供任何其他线索,请跟我说。再次感谢您的支持此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


你好,就在刚刚(我您的帖子不到1小时后),再次发生了蓝屏。这次的代码是:DRIVER_OVERRAN_STACK_BUFFER此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


这是WhoCrashed给出的我这两次蓝屏的信息OnWed2022/10/51:15:59yourcomputercrashedoraproblemwasreportedCrashdumpfile:C:\WINDOWS\Minidump\100522-11765-01.dmp(Minidump)Bugcheckcode:0xF7(0xFFFFBE010C8DFC60,0xF0941BA2AE89,0xFFFF0F6BE45D5176,0x0)Bugcheckname:DRIVER_OVERRAN_STACK_BUFFERBugcheckdescription:Thisindicatesthatadriverhasoverrunastack-basedbuffer.Analysis:Thisisatypicalsoftwareproblem.Mostlikelythisiscausedbyabuginadriver.OnWed2022/10/50:36:39yourcomputercrashedoraproblemwasreportedCrashdumpfile:C:\WINDOWS\Minidump\100522-11156-01.dmp(Minidump)Bugcheckcode:0xA(0x178,0x2,0x1,0xFFFFF802839FF09B)Bugcheckname:IRQL_NOT_LESS_OR_EQUALBugcheckdescription:ThisindicatesthatMicrosoftWindowsorakernel-modedriveraccessedpagedmemoryatDISPATCH_LEVELorabove.Thisisasoftwarebug.Analysis:Thisisatypicalsoftwareproblem.Mostlikelythisiscausedbyabuginadriver.此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


您好!您尝试按查找》输入“更新”》然后扫描看看有没有更新需要安装(包含可选更新)。如果有更新需要安装的话呢,那么就安装所有的更新(包含可选更新),然后重启电脑看看。另外,您的电脑有超频吗??如果有超频,试试还原出厂设置(Bios原厂设置),然后重启电脑看看。此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


你好,已经更新了所有的可选更新,但是问题仍然存在。但是没有进行Windows更新,因为在更新2022-适用于Windows10Version21H2的09累积更新,适合基于x64的系统(KB5017308)时出现了我最初帖子中描述的问题。另外,没有超频。此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


你好,这是新发生的蓝屏代码OnThu2022/10/620:21:17yourcomputercrashedoraproblemwasreportedCrashdumpfile:C:\WINDOWS\Minidump\100622-11765-01.dmp(Minidump)Bugcheckcode:0x4A(0x77D21CFC,0x2,0x0,0xFFFFFA08FB60DB80)Bugcheckname:IRQL_GT_ZERO_AT_SYSTEM_SERVICEBugcheckdescription:ThisindicatesthatathreadisreturningtousermodefromasystemcallwhenitsIRQLisstillabovePASSIVE_LEVEL.Analysis:Thisisatypicalsoftwareproblem.Mostlikelythisiscausedbyabuginadriver.OnThu2022/10/619:40:39yourcomputercrashedoraproblemwasreportedCrashdumpfile:C:\WINDOWS\Minidump\100622-11015-01.dmp(Minidump)Bugcheckcode:0x1E(0xFFFFFFFFC000001D,0xFFFFF8002F4601DD,0xFFFFC1816EF01440,0xFFFFE48A5ACE20F8)Bugcheckname:KMODE_EXCEPTION_NOT_HANDLEDBugcheckdescription:Thisindicatesthatakernel-modeprogramgeneratedanexceptionwhichtheerrorhandlerdidnotcatch.Analysis:Thiscouldbecausedbyeitherasoftwareorhardwareproblem.Hardwarefailureisoftencausedbyoverheating.Readthisarticleonthermalissues此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


您好!如果您能在您的桌面=建造您个人的文件夹,设名为“您在这里的登入帐号名”(不是邮箱),和把.dmp文件(C:\Windows\Minidump)拷贝放入”您帐号名的文件夹”里,然后上传到以下任何一个网站,之后留个信息说已经上传到哪个网站,我可以帮忙看一看能不能找到些蛛丝马迹。(我也正在帮助其他所有人,所以如果您忘了把文件夹命名成您这里的帐号名,我会不清楚是谁发上来的,从而可能会忽略了您的问题,谢谢您的了解。)1)https://1drv.ms/u/s!AiTKIv57sNr_m17mv31AyUbIZeq.或2)https://app.nihaocloud.com/或3)https://airportal.cn/(上传后,您会得到个连接,请把那连接发上来)(如果您的C:\Windows\Minidump是空白的,须要按左下角的查找》输入“控制面板”》系统和安全》系统》高级系统设置》高级》启动和故障恢复》设置,写入调试信息选择“小内存转储”》重启,那下次蓝屏时电脑会建造文件在C:\Windows\Minidump)======================================可以到您的电脑制造商网站,更新所有的驱动程序看看(或者参考以下步伐)。(Win10Win10,Win8给Win8,不要下载错误)(建议不要使用第三方软件更新驱动)使用设备管理器卸载设备和驱动程序包:https://docs.microsoft.com/zh-cn/windows-hardwa.更新驱动程序的方法:https://support.microsoft.com/zh-cn/help/402844.


你好,已经在OneDrive上传了名为“HongYuWang”的文件夹,之后我也会尽量上传之后发生蓝屏的.dmp文件。今天晚上发生了接近20次蓝屏崩溃,其中我察觉到了之前没有过或者我之前没察觉到的信息,不知道有没有用DRIVER_IRQL_NOT_LESS_OR_EQUAL失败的操作:nvlddmkm.sys(之前出现过DRIVER_IRQL_NOT_LESS_OR_EQUAL失败的操作:amdppm.sys)&SYSTEM_SERVICE_EXCEPTION失败的操作:win32kbase.sys相当频繁的蓝屏让我十分困扰,感谢您的鼎力相助!此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


你好!很抱歉,由于不知道什么原因我只能向onedrive提交文件夹,而不能直接上传文件。因此之后蓝屏的.dmp文件我将在“HongYuWang”文件夹下提交名为“new 数字”的文件夹,还请谅解!此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


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