My computer had blue screen many time. I use the Blue Screen app to record the information. This this the text from Blue screen Below:================================================== Dump File : 092422-102937-01.dmp Crash Time : 2022/9/24 20:55:56 Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION Bug Check Code : 0x000000c4 Parameter 1 : 00000000`00000000 Parameter 2 : 00000000`00000000 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : pffilter.sys Caused By Address : pffilter.sys 551f File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe 3f78a0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\092422-102937-01.dmp Processors Count : 16 Major Version : 15 Minor Version : 19041 Dump File Size : 1,283,332 Dump File Time : 2022/9/24 20:59:29 if some one find the way to solve it, please reply me. Thank you !==================================================

Hiandthanksforreachingout.MynameisBernardaWindowsfanlikeyou.I'llbehappytohelpyououttoday.Iunderstandtheissueyouhave,nothingtoworryIamheretohelp,andjusttoconfirmcanyoustillusetheaffecteddevice?ifso,weneedtoanalyzetheerror,canyoupleasecheckifyouhaveminidumpfilesonthePCsothatwecanfurtherexaminewhatistherootcauseoftheissue?PressWindowskey E(Toopenfileexplorer)Click"ThisPC">thenfollowthefilepath:C:\Windows\MinidumpCopytheMinidumpfilesandsavethemtoanotherlocationlikeDesktoporDocuments.ThenpleaseuploadittoCloudstorageandpleasesharetheshareablelinkhere.LetmeknowhowitgoesandIhopethathelps.BernardIndependentAdvisor此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


https://1drv.ms/u/s!ApsYVlODzoajgQYT34h1MEgpvm4j?e=fsglKkThisissharelinkfromonedriveaboutmyminidumpfolder,Ithas5items.Canyoucheckit?Thankyou!此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


Hi,thanksforthedetailedreply,thereare5miniDMPfiles,however,thereisonly1whichhasthedetails,moreoveraspercheckingandanalyzingtheDMPfilesyouhave,thereisanerrorPffilter.sys,whichisactuallyaWindowsDriverthatallowsthePCtocommunicatewiththesoftwareanddrivers,forustofixtheissue,kindlyfollowthestepsbelow:Method1.Runsystemfilechecker.OnPowershell(admin),copy,pasteandentereachcommandbelow:sfc/scannowDism/Online/Cleanup-Image/CheckHealthDism/Online/Cleanup-Image/ScanHealthDISM/Online/Cleanup-Image/RestoreHealthOncedonerestartthePCandcheck.Method2.Docleanboot:A“cleanboot”startsWindowswithaminimalsetofdriversandstartupprograms,sothatyoucandeterminewhetherabackgroundprogramisinterferingwithyourgameorprogram.-Inthesearchboxonthetaskbar,typemsconfigandselectSystemConfigurationfromtheresults.-OntheServicestabofSystemConfiguration,selectHideallMicrosoftservices,andthenselectDisableall.-OntheStartuptabofSystemConfiguration,selectOpenTaskManager.-UnderStartupinTaskManager,foreachstartupitem,selecttheitemandthenselectDisable.-CloseTaskManager.-OntheStartuptabofSystemConfiguration,selectOK.Whenyourestartthecomputer,it'sinacleanbootenvironment.troubleshootingreference:https://support.microsoft.com/en-us/help/929135.Ifnonewillworkfromtheabovesolution,Isuggestdoinganin-placeupgradewhereinitwillupgradethedevicetothelatestversionandrepairallissueswithoutdeletinganyfiles.Note:beforedoingthismakesuretocreatearestorepoint:https://support.microsoft.com/en-hk/help/402753.1.gotothislink:https://www.microsoft.com/en-us/software-downlo.2.SelectDownloadNow,andselectRun.Youneedtobeanadministratortorunthistool.3.OntheLicensetermspage,ifyouacceptthelicenseterms,selectAccept.4.OntheWhatdoyouwanttodo?page,selectUpgradethisPCnow,andthenselectNext.5.Afterdownloadingandinstalling,itshouldfixtheissue.Reference:https://www.microsoft.com/en-us/software-downlo.此是否有帮助?是否抱歉,这没有帮助。太棒了!感谢你的反馈。你对此的满意度如何?感谢你的反馈,它能帮助改进网站。你对此的满意度如何?感谢你的反馈。


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