9: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the BugCheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT Arg2: ffff9601e4ce7e70 Arg3: ffffa685287c8000 Arg4: fffff80621e8cabc Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 7968 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 22766 Key : Analysis.Init.CPU.mSec Value: 1515 Key : Analysis.Init.Elapsed.mSec Value: 314954 Key : Analysis.Memory.CommitPeak.Mb Value: 95 Key : Dump.Attributes.InsufficientDumpfileSize Value: 1 Key : Dump.Attributes.RequiredDumpfileSize Value: 0x752c483d FILE_IN_CAB: 051822-18484-01.dmp DUMP_FILE_ATTRIBUTES: 0xc Insufficient Dumpfile Size Kernel Generated Triage Dump BUGCHECK_CODE: 7f BUGCHECK_P1: 8 BUGCHECK_P2: ffff9601e4ce7e70 BUGCHECK_P3: ffffa685287c8000 BUGCHECK_P4: fffff80621e8cabc STACK_OVERFLOW: Stack Limit: ffffa685287c8000. Use (kF) and (!stackusage) to investigate stack usage. BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: audiodg.exe STACK_TEXT: ffffa685`287c8000 fffff806`225b21c4 : 00000000`00000000 ffffe38d`895a81b8 00000000`43627355 00000000`00000000 : nt!ExAllocateHeapPool 0x2ac ffffa685`287c8140 fffff806`32b71124 : ffffe38d`91297010 ffffe38d`895a81b0 ffffe38d`895a81b8 00000000`00000000 : nt!ExAllocatePoolWithTag 0x64 ffffa685`287c8190 fffff806`21e8f835 : ffffe38d`895a8060 00000000`00000101 ffffe38d`91297700 00000000`00000000 : usbccgp!USBC_Dispatch 0x114 ffffa685`287c8260 fffff806`34179b29 : 00000000`ffffffff ffffe38d`91297010 ffffe38d`9cc29410 ffffe38d`a1552730 : nt!IofCallDriver 0x55 ffffa685`287c82a0 00000000`ffffffff : ffffe38d`91297010 ffffe38d`9cc29410 ffffe38d`a1552730 ffffe38d`9149a690 : ctuac2 0x9b29 ffffa685`287c82a8 ffffe38d`91297010 : ffffe38d`9cc29410 ffffe38d`a1552730 ffffe38d`9149a690 fffff806`34175c36 : 0xffffffff ffffa685`287c82b0 ffffe38d`9cc29410 : ffffe38d`a1552730 ffffe38d`9149a690 fffff806`34175c36 ffffe38d`a12565b0 : 0xffffe38d`91297010 ffffa685`287c82b8 ffffe38d`a1552730 : ffffe38d`9149a690 fffff806`34175c36 ffffe38d`a12565b0 00000000`00000008 : 0xffffe38d`9cc29410 ffffa685`287c82c0 ffffe38d`9149a690 : fffff806`34175c36 ffffe38d`a12565b0 00000000`00000008 00000000`00000060 : 0xffffe38d`a1552730 ffffa685`287c82c8 fffff806`34175c36 : ffffe38d`a12565b0 00000000`00000008 00000000`00000060 00000000`00000060 : 0xffffe38d`9149a690 ffffa685`287c82d0 ffffe38d`a12565b0 : 00000000`00000008 00000000`00000060 00000000`00000060 ffffe38d`a12565b0 : ctuac2 0x5c36 ffffa685`287c82d8 00000000`00000008 : 00000000`00000060 00000000`00000060 ffffe38d`a12565b0 00000000`00000000 : 0xffffe38d`a12565b0 ffffa685`287c82e0 00000000`00000060 : 00000000`00000060 ffffe38d`a12565b0 00000000`00000000 ffffffff`c00002d3 : 0x8 ffffa685`287c82e8 00000000`00000060 : ffffe38d`a12565b0 00000000`00000000 ffffffff`c00002d3 ffffe38d`912977eb : 0x60 ffffa685`287c82f0 ffffe38d`a12565b0 : 00000000`00000000 ffffffff`c00002d3 ffffe38d`912977eb 00000000`00000000 : 0x60 ffffa685`287c82f8 00000000`00000000 : ffffffff`c00002d3 ffffe38d`912977eb 00000000`00000000 fffff806`34175c98 : 0xffffe38d`a12565b0 SYMBOL_NAME: ctuac2 9b29 MODULE_NAME: ctuac2 IMAGE_NAME: ctuac2.sys STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 9b29 FAILURE_BUCKET_ID: 0x7f_8_ctuac2!unknown_function OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {f570f95e-75b4-e579-a04c-4f5a05283afe} Followup: MachineOwner ---------
您好，A&K，前来提供帮助。显示是ctuac2.sys这个进程造成了问题。建议在资源管理器中全局搜索一下这个进程看看属于哪个软件，将相关软件卸载。
